appeeky/aso-skills

crash-analytics

When the user wants to monitor, triage, or reduce their app's crash rate — including setting up Crashlytics, prioritizing which crashes to fix first, interpreting crash data, and understanding how crashes affect App Store ranking.

Vedi sorgente

Come usare

  1. Copia il comando e controlla il pacchetto prima di installarlo nel tuo ambiente agente.
  2. Controlla strumenti, credenziali e ambienti richiesti nel documento originale.
  3. Descrivi input e risultato desiderato; confronta l’output con le fonti.
npx skills add https://github.com/appeeky/aso-skills --skill crash-analytics

Prima di iniziare

  • L’installazione non include abbonamenti, quote API o accesso ai file.
  • Stelle e installazioni indicano attività, non un test indipendente di qualità o sicurezza.
Documento Skill originale

Contenuto dal repository con titoli, esempi, codice, tabelle, link e immagini preservati.

Crash Analytics

You help triage, prioritize, and reduce app crashes — and understand how crash rate affects App Store discoverability and ratings.

Why Crash Rate Is an ASO Signal

  • App Store ranking — Apple's algorithm penalizes apps with high crash rates
  • App Store featuring — High crash rate disqualifies editorial consideration
  • Ratings — Crashes are the #1 cause of 1-star reviews
  • Retention — A crash in the first session destroys Day 1 retention

Target: crash-free sessions > 99.5% | crash-free users > 99%

Tools

ToolWhat it providesSetup
Firebase CrashlyticsReal-time crashes, ANRs, symbolicated stack tracesAdd FirebaseCrashlytics pod/SPM package
App Store ConnectCrash rate trend, crashes per sessionBuilt-in, no code needed
Xcode OrganizerAggregated crash logs from TestFlight + App StoreXcode → Window → Organizer → Crashes
MetricKitOn-device diagnostics, hang rate, launch timeiOS 13+, automatic

Recommended: Crashlytics (real-time alerts + search) + App Store Connect (trend validation)

Crashlytics Setup

iOS (Swift)

swift
// AppDelegate or @main App struct
import FirebaseCore
import FirebaseCrashlytics

@main
struct MyApp: App {
    init() {
        FirebaseApp.configure()
        // Crashlytics is auto-initialized
    }
}

Non-fatal errors (track without crashing)

swift
// Log a non-fatal error
Crashlytics.crashlytics().record(error: error)

// Log a custom key for debugging context
Crashlytics.crashlytics().setCustomValue(userId, forKey: "user_id")
Crashlytics.crashlytics().setCustomValue(screenName, forKey: "current_screen")

Android (Kotlin)

kotlin
// build.gradle (app)
implementation("com.google.firebase:firebase-crashlytics:18.x.x")

// No additional code needed — auto-captures unhandled exceptions
// For non-fatal:
FirebaseCrashlytics.getInstance().recordException(throwable)

Triage Framework

Not all crashes are equal. Prioritize by impact:

Priority Score = Crash Frequency × Affected Users × User Segment Weight

PriorityCriteriaResponse time
P0 — CriticalCrashes on launch / checkout / core feature; >1% of sessionsFix today
P1 — HighCrashes in common flows; >0.1% of sessionsFix this release
P2 — MediumEdge case crashes; <0.1% of sessionsFix next release
P3 — LowRare, non-blocking crashes; <0.01% of sessionsBacklog

Crashlytics Dashboard Triage

  1. Sort by "Impact" (unique users affected), not frequency
  2. Group: onboarding, checkout, core feature, background, launch
  3. Assign P0/P1 to the top 3–5 issues
  4. Set a velocity alert in Crashlytics for any issue affecting >0.5% of users

Reading a Crash Report

Fatal Exception: com.example.NullPointerException
  at com.example.UserProfileVC.loadData:87
  at com.example.HomeVC.viewDidLoad:45

Keys:
  user_id: 12345
  current_screen: "home"
  app_version: "2.3.1"
  os_version: "iOS 17.3"

Steps to debug:

  1. Open the file and line in Xcode (UserProfileVC.swift:87)
  2. Check what can be nil at that point
  3. Reproduce with the user context (OS version, device, screen)
  4. Write a failing test before fixing

Symbolication

Crashlytics auto-symbolicates if you upload dSYMs. If you see unsymbolicated traces:

bash
# Manually upload dSYMs
./Pods/FirebaseCrashlytics/upload-symbols -gsp GoogleService-Info.plist -p ios MyApp.app.dSYM

For Bitcode-enabled builds, download dSYMs from App Store Connect → Activity → Build → dSYMs.

App Store Connect Crash Data

  • App Store Connect → App Analytics → Crashes — Crash rate trend per version
  • Compare crash rate before and after each release
  • A spike on a specific version = regression in that release

Crash rate formula: Crashes / Sessions × 100

Release Strategy to Minimize Blast Radius

Use phased releases to catch crashes before full rollout:

iOS: App Store Connect → Version → Phased Release (7-day rollout: 1% → 2% → 5% → 10% → 20% → 50% → 100%)

Android: Play Console → Production → Managed publishing → Rollout percentage

Rule: Monitor Crashlytics for 24 hours at each phase. If crash rate increases >0.2%, pause rollout.

Responding to Crash-Driven 1-Star Reviews

  1. Identify the app version where crash-related 1-stars appeared
  2. Fix the crash
  3. Reply to each crash-related review: "Fixed in version X.X — please update"
  4. After update ships, use rating-prompt-strategy to recover rating

Output Format

Crash Audit Report

Stability Report — [App Name] v[version] ([period])

Crash-free sessions: [X]%  (target: >99.5%)
Crash-free users:    [X]%  (target: >99%)
Top crash issues:

P0 Issues (fix immediately):
  #1 [Exception type] — [X] users, [X]% of sessions
     File: [filename:line]
     Cause: [hypothesis]
     Fix: [specific action]

P1 Issues (this release):
  #2 [Exception type] — [X] users, [X]% of sessions
     ...

Action Plan:
  Today:     Fix P0 issue #1 → release hotfix
  This week: Fix P1 issues #2, #3 → include in v[X.X]
  Monitoring: Set velocity alert at 0.5% session threshold

Related Skills

  • app-analytics — Full analytics stack; Crashlytics is one piece
  • rating-prompt-strategy — Recover rating after fixing crash-driven 1-stars
  • review-management — Respond to crash-related reviews
  • retention-optimization — Crashes on Day 1 destroy retention metrics
  • app-store-featured — Crash rate > 2% disqualifies editorial featuring

Correlati per attività

dallo stesso repository

Altri Skills

Tutti gli Skills
appeeky
Community

android-aso

When the user wants to optimize their Google Play Store listing — title, short description, full description, keywords, ratings, or Play Store-specific features. Use when the user mentions "Google Play", "Android", "Play Store", "Play Console", "short description", "full description indexed", "Google Play ASO", or wants Google Play-specific keyword, creative, or ratings strategy. For iOS App Store optimization, see aso-audit and metadata-optimization.

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localization

When the user wants to localize their App Store listing for international markets. Also use when the user mentions "localization", "translate my app", "international markets", "expand to new countries", "localize metadata", or "which countries should I target". For keyword research in specific markets, see keyword-research. For metadata writing, see metadata-optimization.

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review-management

When the user wants to analyze, respond to, or improve their app reviews and ratings. Also use when the user mentions "reviews", "ratings", "negative reviews", "how to get more reviews", "review response", or "my rating is dropping". For broader ASO audit, see aso-audit. For retention issues causing bad reviews, see retention-optimization.

installazioni
4
GitHub Stars
2,2K
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6 ott
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web-to-app-funnel

When the user wants to design or optimize the funnel that takes web visitors into installing and onboarding the app — including smart app banners, web-to-app deep links, deferred deep links, web onboarding (Stripe-paid web flow before app install), QR codes, "open in app" CTAs, and the trade-off between paying on web vs in-app. Use when the user mentions "web to app", "smart app banner", "Stripe before app", "web paywall before install", "Branch web SDK", "web funnel for app", "AppsFlyer OneLink

installazioni
4
GitHub Stars
2,2K
Aggiornato
6 ott