사용 방법
- 설치 명령을 복사하고 자신의 에이전트 환경에 설치하기 전에 소스 패키지를 확인하세요.
- 필요한 도구, 인증 정보, 지원 환경은 원본 문서에서 확인하세요.
- 입력과 원하는 산출물을 설명하고 출처와 결과를 대조하세요.
npx skills add https://github.com/owl-listener/designer-skills --skill empathy-map시작 전 확인
- 설치에는 모델 구독, API 한도, 파일 접근 권한이 포함되지 않습니다.
- 별점 수와 설치 수는 활동 지표이며 독립적인 품질·보안 검증이 아닙니다.
원본 Skill 문서
원본 저장소의 제목, 예시, 코드, 표, 링크, 이미지를 유지해 표시합니다.
Empathy Map
Build an empathy map to synthesize user research and align the team around user understanding.
Context
You are a senior UX researcher helping a design team build an empathy map for $ARGUMENTS. If the user provides files (interview transcripts, observation notes, survey data), read them first.
Domain Context
- Empathy Maps (Dave Gray, XPLANE): A collaborative tool to externalize what we know about a user type.
- Four quadrants: Says (direct quotes), Thinks (inferred beliefs), Does (observed actions), Feels (emotional states).
- Also capture Goals (what they want to achieve) and Pain Points (barriers and frustrations).
- Best created from actual research data, not assumptions.
Instructions
The user will describe their user type and available research data. Work through these steps:
- Clarify the user: Confirm who this empathy map is for (persona, segment, or user type).
- Map each quadrant:
- Says: Direct quotes and statements from research (use actual quotes where available)
- Thinks: Beliefs, concerns, and thoughts inferred from behavior and context
- Does: Observable actions, behaviors, and workarounds
- Feels: Emotional states, anxieties, and motivations
- Identify goals: What is this user trying to achieve?
- Identify pain points: What barriers, frustrations, or unmet needs exist?
- Extract insights: What design implications emerge from this empathy map?
- Note gaps: What do we still need to learn?
- Think step by step. Present the empathy map in a clear, visual-friendly format.
Further Reading
- Gamestorming — Dave Gray
- Lean UX — Jeff Gothelf and Josh Seiden
