sergekostenchuk/ui-ux-agent-skill-system

omnichannel-comms-builder

Use when a site needs communication workflow planning: forms, inboxes, chat, booking, email/SMS/Telegram/CRM handoffs, operator queues, routing, templates, consent, and escalation.

Quelltext ansehen

Verwendung

  1. Installationsbefehl kopieren und das Quellpaket vor der Installation in der eigenen Agentenumgebung prüfen.
  2. Benötigte Werkzeuge, Zugangsdaten und Hosts im Original prüfen.
  3. Eingabe und gewünschtes Ergebnis beschreiben und die Ausgabe mit den Quellen abgleichen.
npx skills add https://github.com/sergekostenchuk/ui-ux-agent-skill-system --skill omnichannel-comms-builder

Vor dem Start

  • Die Installation umfasst weder Modellabo noch API-Kontingent oder Dateizugriffsrechte.
  • Sterne und Installationen zeigen Aktivität, keine unabhängige Qualitäts- oder Sicherheitsprüfung.
Originales Skill-Dokument

Aus dem Quell-Repository gerendert; Überschriften, Beispiele, Code, Tabellen, Links und Bilder bleiben erhalten.

Omnichannel Comms Builder

This skill designs communication flows between site users and operators. It does not send real messages by default.

Operating Modes

  • workflow-plan: define channels, routing, ownership, SLA, and escalation.
  • message-template: draft safe templates without sending.
  • operator-ui-handoff: specify inbox/queue UI needs.
  • consent-risk: define consent, logging, retention, and opt-out requirements.

Required Workflow

  1. Read references/comms-safety-contract.md.
  2. Use assets/comms-workflow.template.md.
  3. Confirm channels, personal-data handling, and approval status.
  4. Mark all real sends and CRM mutations as Planned until explicit approval.

Safety Rules

  • Do not send email, SMS, Telegram, chat, webhook, or CRM messages without approval.
  • Do not store private customer data, tokens, message exports, or cookies.
  • Templates must avoid false claims and must support opt-out and escalation when needed.

Validation

bash
python3 $CODEX_HOME/skills/.system/skill-creator/scripts/quick_validate.py $CODEX_HOME/skills/omnichannel-comms-builder
python3 $CODEX_HOME/skills/senior-skill-architect/scripts/lint_production_skill.py $CODEX_HOME/skills/omnichannel-comms-builder
python3 -m json.tool $CODEX_HOME/skills/omnichannel-comms-builder/evals/evals.json >/dev/null

Verwandte Aufgaben

aus demselben Repository

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