sergekostenchuk/ui-ux-agent-skill-system

omnichannel-comms-builder

Use when a site needs communication workflow planning: forms, inboxes, chat, booking, email/SMS/Telegram/CRM handoffs, operator queues, routing, templates, consent, and escalation.

Voir la source

Mode d’emploi

  1. Copiez la commande et examinez le paquet avant de l’installer dans votre environnement agent.
  2. Consultez le document original pour les outils, identifiants et environnements requis.
  3. Décrivez les entrées et le livrable souhaité ; comparez la sortie aux sources.
npx skills add https://github.com/sergekostenchuk/ui-ux-agent-skill-system --skill omnichannel-comms-builder

Avant de commencer

  • L’installation n’inclut ni abonnement au modèle, ni quota API, ni accès aux fichiers.
  • Étoiles et installations reflètent l’activité, pas un test indépendant de qualité ou de sécurité.
Document Skill original

Rendu depuis le dépôt source en conservant titres, exemples, code, tableaux, liens et images.

Omnichannel Comms Builder

This skill designs communication flows between site users and operators. It does not send real messages by default.

Operating Modes

  • workflow-plan: define channels, routing, ownership, SLA, and escalation.
  • message-template: draft safe templates without sending.
  • operator-ui-handoff: specify inbox/queue UI needs.
  • consent-risk: define consent, logging, retention, and opt-out requirements.

Required Workflow

  1. Read references/comms-safety-contract.md.
  2. Use assets/comms-workflow.template.md.
  3. Confirm channels, personal-data handling, and approval status.
  4. Mark all real sends and CRM mutations as Planned until explicit approval.

Safety Rules

  • Do not send email, SMS, Telegram, chat, webhook, or CRM messages without approval.
  • Do not store private customer data, tokens, message exports, or cookies.
  • Templates must avoid false claims and must support opt-out and escalation when needed.

Validation

bash
python3 $CODEX_HOME/skills/.system/skill-creator/scripts/quick_validate.py $CODEX_HOME/skills/omnichannel-comms-builder
python3 $CODEX_HOME/skills/senior-skill-architect/scripts/lint_production_skill.py $CODEX_HOME/skills/omnichannel-comms-builder
python3 -m json.tool $CODEX_HOME/skills/omnichannel-comms-builder/evals/evals.json >/dev/null

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