sergekostenchuk/ui-ux-agent-skill-system

omnichannel-comms-builder

Use when a site needs communication workflow planning: forms, inboxes, chat, booking, email/SMS/Telegram/CRM handoffs, operator queues, routing, templates, consent, and escalation.

Vedi sorgente

Come usare

  1. Copia il comando e controlla il pacchetto prima di installarlo nel tuo ambiente agente.
  2. Controlla strumenti, credenziali e ambienti richiesti nel documento originale.
  3. Descrivi input e risultato desiderato; confronta l’output con le fonti.
npx skills add https://github.com/sergekostenchuk/ui-ux-agent-skill-system --skill omnichannel-comms-builder

Prima di iniziare

  • L’installazione non include abbonamenti, quote API o accesso ai file.
  • Stelle e installazioni indicano attività, non un test indipendente di qualità o sicurezza.
Documento Skill originale

Contenuto dal repository con titoli, esempi, codice, tabelle, link e immagini preservati.

Omnichannel Comms Builder

This skill designs communication flows between site users and operators. It does not send real messages by default.

Operating Modes

  • workflow-plan: define channels, routing, ownership, SLA, and escalation.
  • message-template: draft safe templates without sending.
  • operator-ui-handoff: specify inbox/queue UI needs.
  • consent-risk: define consent, logging, retention, and opt-out requirements.

Required Workflow

  1. Read references/comms-safety-contract.md.
  2. Use assets/comms-workflow.template.md.
  3. Confirm channels, personal-data handling, and approval status.
  4. Mark all real sends and CRM mutations as Planned until explicit approval.

Safety Rules

  • Do not send email, SMS, Telegram, chat, webhook, or CRM messages without approval.
  • Do not store private customer data, tokens, message exports, or cookies.
  • Templates must avoid false claims and must support opt-out and escalation when needed.

Validation

bash
python3 $CODEX_HOME/skills/.system/skill-creator/scripts/quick_validate.py $CODEX_HOME/skills/omnichannel-comms-builder
python3 $CODEX_HOME/skills/senior-skill-architect/scripts/lint_production_skill.py $CODEX_HOME/skills/omnichannel-comms-builder
python3 -m json.tool $CODEX_HOME/skills/omnichannel-comms-builder/evals/evals.json >/dev/null

Correlati per attività

dallo stesso repository

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