microsoftdocs/agent-skills

azure-bot-service

Expert knowledge for Azure AI Bot Service development including troubleshooting, decision making, limits & quotas, security, configuration, integrations & coding patterns, and deployment.

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How to use

  1. Copy the installation command and review the source package before installing it in your own agent environment.
  2. Check the source document for required tools, credentials and supported hosts.
  3. Describe your input and desired deliverable; review the output against the source material.
npx skills add https://github.com/microsoftdocs/agent-skills --skill azure-bot-service

Before you start

  • Installation does not include a model subscription, API allowance or permission to access your files.
  • Repository stars and installation counts describe activity, not an independent quality or security test.
Original skill document

Rendered from the source repository. Headings, examples, code, tables, links, and referenced images are preserved.

Azure AI Bot Service Skill

This skill provides expert guidance for Azure AI Bot Service. Covers troubleshooting, decision making, limits & quotas, security, configuration, integrations & coding patterns, and deployment. It combines local quick-reference content with remote documentation fetching capabilities.

How to Use This Skill

IMPORTANT for Agent: Use the Category Index below to locate relevant sections. For categories with line ranges (e.g., L35-L120), use read_file with the specified lines. For categories with file links (e.g., [security.md](security.md)), use read_file on the linked reference file
IMPORTANT for Agent: If metadata.generated_at is more than 3 months old, suggest the user pull the latest version from the repository. If mcp_microsoftdocs tools are not available, suggest the user install it: Installation Guide

This skill requires network access to fetch documentation content:

  • Preferred: Use mcp_microsoftdocs:microsoft_docs_fetch with query string from=learn-agent-skill. Returns Markdown.
  • Fallback: Use fetch_webpage with query string from=learn-agent-skill&accept=text/markdown. Returns Markdown.

Category Index

CategoryLinesDescription
TroubleshootingL35-L43Debugging and troubleshooting bots: using Emulator, transcripts, Dev Tunnels, inspection middleware, fixing HTTP 500, auth, config/channel issues, and skill/consumer problems.
Decision MakingL44-L49Guidance on selecting the right Microsoft bot platform, choosing Azure channels vs adapters, and picking the best Direct Line option based on integration, control, and hosting needs.
Limits & QuotasL50-L54Matrix of which bot features are supported on each Azure channel (Teams, Web Chat, Direct Line, etc.), including capabilities, limitations, and compatibility details.
SecurityL55-L66Securing bots: encryption, privacy, regional data residency, Direct Line auth, VNET/network isolation, and configuring secure access for Azure AI Bot Service.
ConfigurationL67-L83Configuring bot channels, endpoints, hosting/registration, auth URLs, telemetry (App Insights), monitoring, and region-specific settings (China, Gov) for Azure AI Bot Service.
Integrations & Coding PatternsL84-L105Integrating bots with channels (Teams, email, SMS, web, social apps) and using Direct Line 3.0 APIs for messaging, tokens, reconnection, and conversation control.
DeploymentL106-L110Guides for provisioning App Service, deploying Bot Framework bots to Azure, and setting up CI/CD pipelines for automated bot deployment.

Troubleshooting

TopicURL
Interpret and handle Bot Framework User-Agent requestshttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-resources-user-agent?view=azure-bot-service-4.0
Diagnose and fix HTTP 500 errors in botshttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-troubleshoot-500-errors?view=azure-bot-service-4.0
Troubleshoot Bot Framework authentication failureshttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-troubleshoot-authentication-problems?view=azure-bot-service-4.0
Fix configuration and channel issues in botshttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-troubleshoot-bot-configuration?view=azure-bot-service-4.0
Resolve common Azure AI Bot Service issueshttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-troubleshoot-general-problems?view=azure-bot-service-4.0

Decision Making

TopicURL
Choose between Azure channels and adapters for botshttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-additional-channels?view=azure-bot-service-4.0
Choose the right Direct Line option for botshttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-directline?view=azure-bot-service-4.0

Limits & Quotas

TopicURL
Channel feature support matrix for Azure botshttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-channels-reference?view=azure-bot-service-4.0

Security

TopicURL
Configure regionalization for Azure AI Bot Servicehttps://learn.microsoft.com/en-us/azure/bot-service/bot-builder-concept-regionalization?view=azure-bot-service-4.0
Use Direct Line App Service extension in a VNEThttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-directline-extension-vnet?view=azure-bot-service-4.0
Understand Azure AI Bot Service data encryptionhttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-encryption?view=azure-bot-service-4.0
Configure security and privacy for Azure Bot Frameworkhttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-resources-faq-security?view=azure-bot-service-4.0
Network isolation concepts for Azure botshttps://learn.microsoft.com/en-us/azure/bot-service/dl-network-isolation-concept?view=azure-bot-service-4.0
Configure network isolation for Direct Line botshttps://learn.microsoft.com/en-us/azure/bot-service/dl-network-isolation-how-to?view=azure-bot-service-4.0
Authenticate clients to Direct Line API 3.0 with secrets and tokenshttps://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-direct-line-3-0-authentication?view=azure-bot-service-4.0
Understand Azure Bot Service security and privacyhttps://learn.microsoft.com/en-us/azure/bot-service/security-faq?view=azure-bot-service-4.0

Configuration

TopicURL
Configure Direct Line channel for bot clientshttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-directline?view=azure-bot-service-4.0
Configure Direct Line App Service extensionhttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-directline-extension?view=azure-bot-service-4.0
Configure Azure bot channels and adaptershttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-manage-channels?view=azure-bot-service-4.0
Configure Azure Bot resource settings in portalhttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-manage-settings?view=azure-bot-service-4.0
Register externally hosted bots with Azurehttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-quickstart-registration?view=azure-bot-service-4.0
Configure Application Insights keys for botshttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-resources-app-insights-keys?view=azure-bot-service-4.0
Understand ID field semantics in Bot Frameworkhttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-resources-identifiers-guide?view=azure-bot-service-4.0
Configure bots for Azure China (21Vianet)https://learn.microsoft.com/en-us/azure/bot-service/how-to-deploy-china-cloud?view=azure-bot-service-4.0
Configure bots for Azure Government and GCC Highhttps://learn.microsoft.com/en-us/azure/bot-service/how-to-deploy-gov-cloud-high?view=azure-bot-service-4.0
Reference monitoring metrics and logs for Azure AI Bot Servicehttps://learn.microsoft.com/en-us/azure/bot-service/monitor-bot-service-reference?view=azure-bot-service-4.0
Configure and analyze monitoring for Azure botshttps://learn.microsoft.com/en-us/azure/bot-service/monitor-bot-service?view=azure-bot-service-4.0
Provision Azure Bot resources using Azure CLI and ARMhttps://learn.microsoft.com/en-us/azure/bot-service/provision-azure-bot?view=azure-bot-service-4.0
Select correct OAuth and redirect URLs for botshttps://learn.microsoft.com/en-us/azure/bot-service/ref-oauth-redirect-urls?view=azure-bot-service-4.0

Integrations & Coding Patterns

TopicURL
Connect bots to Outlook Actionable Messageshttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-actionable-email?view=azure-bot-service-4.0
Connect Azure bots to Alexa custom skillshttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-alexa?view=azure-bot-service-4.0
Connect bots to Microsoft 365 email channelhttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-email?view=azure-bot-service-4.0
Connect bots to Facebook Messenger and Workplacehttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-facebook?view=azure-bot-service-4.0
Connect bots to GroupMe messaging channelhttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-groupme?view=azure-bot-service-4.0
Connect bots to LINE messaging apphttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-line?view=azure-bot-service-4.0
Connect bots as custom providers for Microsoft Searchhttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-search?view=azure-bot-service-4.0
Connect bots to Slack via Azure channelhttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-slack?view=azure-bot-service-4.0
Connect bots to Telegram messaging apphttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-telegram?view=azure-bot-service-4.0
Connect bots to Twilio SMS channelhttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-twilio?view=azure-bot-service-4.0
Connect bots to Web Chat channel and embed UIhttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-webchat?view=azure-bot-service-4.0
Connect bots to Microsoft Teams channelhttps://learn.microsoft.com/en-us/azure/bot-service/channel-connect-teams?view=azure-bot-service-4.0
Direct Line API 3.0 operations, schemas, and status codeshttps://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-direct-line-3-0-api-reference?view=azure-bot-service-4.0
End conversations with endOfConversation activities in Direct Linehttps://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-direct-line-3-0-end-conversation?view=azure-bot-service-4.0
Receive bot activities using Direct Line 3.0https://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-direct-line-3-0-receive-activities?view=azure-bot-service-4.0
Reconnect WebSocket clients to Direct Line conversationshttps://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-direct-line-3-0-reconnect-to-conversation?view=azure-bot-service-4.0
Send activities to bots via Direct Line 3.0https://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-direct-line-3-0-send-activity?view=azure-bot-service-4.0
Start Direct Line 3.0 conversations and generate tokenshttps://learn.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-direct-line-3-0-start-conversation?view=azure-bot-service-4.0

Deployment

TopicURL
Set up continuous deployment for Azure botshttps://learn.microsoft.com/en-us/azure/bot-service/bot-service-build-continuous-deployment?view=azure-bot-service-4.0
Provision Azure App Service for bot deployment via CLIhttps://learn.microsoft.com/en-us/azure/bot-service/provision-app-service?view=azure-bot-service-4.0

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