Come usare
- Copia il comando e controlla il pacchetto prima di installarlo nel tuo ambiente agente.
- Controlla strumenti, credenziali e ambienti richiesti nel documento originale.
- Descrivi input e risultato desiderato; confronta l’output con le fonti.
npx skills add https://github.com/anthropics/cwc-workshops --skill incident-triage-runbookPrima di iniziare
- L’installazione non include abbonamenti, quote API o accesso ai file.
- Stelle e installazioni indicano attività, non un test indipendente di qualità o sicurezza.
Documento Skill originale
Contenuto dal repository con titoli, esempi, codice, tabelle, link e immagini preservati.
Incident triage
If you change the order below, say why in #sre.
Order of operations
- Pull deploys for the last 6h. Don't open the log first.
- Line the deploy timestamps up against
p99_latency_ms/error_ratefor the paged service. State the gap ("deploy 14:31, p99 moves 14:33"). - If a deploy lines up: pull the diff, read it. Check for the stuff in the next section.
- Then grep the log to confirm. Don't grep to fish.
- No deploy lines up → check
db_pool_utilizationacross checkout/cart/auth/inventory, then upstream deps.
Things that have burned us
In rough order of how often:
- per-row query where there used to be a batch
- cache decorator removed "temporarily"
- new query, no index
- blocking call in an async handler
- retry loop with no backoff
Write-up
One line at the bottom:
Root cause: <sha> — one sentence on the mechanism.If it wasn't a deploy, put the component or upstream dep where the sha goes (db-primary, stripe-api, whatever). Still one sentence.
Everything above that line is evidence. Keep it short; the long version goes in the postmortem doc.
